Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
friendly staff
spacious rooms
limited wheelchair access
challenging payment options
7.8/10
Very good
Rooms
7.5
Location
8.0
Service
8.1
Dining
7.9
Guest reviews
7.8/10
based on 10 reviews
7.4
7.4/10 based on 472 reviews
J.
United Kingdom,
June
2024
8.4/10
I had a lovely stay at the hotel. The rooms were comfortable and spacious, but it was a bit challenging to access with a wheelchair. The service was exceptional, especially from Humza who was always welcoming and helpful. The location right by the sea was beautiful and convenient for water sports, although some areas were not easily wheelchair accessible. The dining experience was surprisingly good with a variety of delicious meals. Overall, a mix of positives and negatives, but a pleasant stay overall.
Rooms
8.0
The rooms were comfortable and spacious.
Service
9.0
The service was exceptional, especially from Humza who was always welcoming and helpful.
Location
8.0
The location right by the sea was beautiful and convenient for water sports.
Dining
9.0
The dining experience was surprisingly good with a variety of delicious meals.
Facilities
8.0
The hotel facilities were well-maintained and enjoyable.
friendly staff
limited wheelchair access
Robert
United Kingdom,
April
2024
7.2/10
My stay at the hotel was a mix of pleasant and not-so-impressive experiences. The rooms were large, spacious, and beautifully decorated, providing a comfortable stay. However, they were more basic than expected for a 5-star hotel. The service was a bit of a hit and miss, with some staff being nice, professional, and friendly while others seemed just eager to move on. The location was great with direct access to the beach and the marina, but the lack of nearby options for activities could be a downside. The dining experience offered good variety but lacked choices at times. The facilities were well-maintained, offering a range of amenities to enhance the stay.
Rooms
7.0
The rooms were basic but clean, not meeting the 5-star expectations in terms of decor.
Service
6.0
The service was a mix of nice, professional, and friendly interactions, along with some rush to move on quickly.
Location
8.0
The location was excellent with direct beach access and proximity to the marina, yet limited nearby entertainment options.
Dining
7.0
The dining options were varied but sometimes lacked the expected choices.
Facilities
8.0
The hotel facilities were well-maintained and offered a good range of amenities.
John
United Kingdom,
April
2024
7.4/10
The hotel room was a bit dirty and disgusting, with unchanged bedsheets and unclean bathrooms, but the stunning sea views made up for it. The restaurant staff were fantastic, providing everything we needed with freshly cooked, delicious meals. I highly recommend this hotel to everyone and have already recommended it to friends; it won't disappoint. A perfect holiday experience, and I'll definitely be returning soon.
Rooms
5.0
The rooms were a bit dirty and disgusting, with unchanged bedsheets and dirty bathrooms. However, the sea view from room 1265 was stunning.
Service
9.0
The staff went the extra mile by adding little extras like flower petals and decorative napkins each evening. They were very nice and cooperative.
Location
8.0
The hotel's location was amazing, with close proximity to an Italian restaurant. Ideal for exploring Tunis, Dougga, Kairouan, El Jem, and Sousse.
Dining
7.0
The dining experience had very little choice for breakfast, but the variety of traditional and western-style food made up for it. The meaty pizza was a standout.
Facilities
8.0
The hotel facilities were plentiful with various services like room service, car hire, laundry, and more available. A rating of 8 considering the range of services.
Fabulous restaurant staff
Dirty and disgusting rooms
David
United Kingdom,
February
2024
8.4/10
The hotel offers a stunning view of both the pool and the sea in the sunlight, which suited us perfectly as the view was simply amazing. The restaurant staff were fabulous, always providing fresh and delicious meals, and they even remembered us. I would highly recommend this hotel to everyone, and I have already suggested it to my friends. You won't be disappointed; it has everything you could want for a holiday, and I can't wait to go back soon. It was overall great, even though it may feel a bit old.
Rooms
9.0
The room with a pool and sea view was perfect for us. The view in the sunlight was truly amazing. The restaurant staff were incredible, always serving freshly cooked and delicious meals. They even remembered us, which was a nice touch.
Service
9.0
The service was outstanding. The reception staff and room service went above and beyond for us. They fixed a door issue in our sea view room swiftly. The restaurant staff were fantastic, always providing fresh and amazing meals.
Location
8.0
The location was perfect for us, even though there were some issues with the pool surface needing renewal. It was frequented by what looked like pigeon poo, which could be improved. However, it was still ideal for our visits to various nearby places.
Dining
8.0
The dining experience was excellent with a variety of options. The food was always fresh and they even had food stations where they made dishes according to your preferences. However, the breakfast choices were limited towards the end of our stay.
Facilities
8.0
The facilities provided everything we needed. The hotel had various services like room service, car hire, laundry, airport shuttle, and more, making our stay very convenient.
Amazing View
Old Pool Surface
Will
United Kingdom,
January
2024
7.4/10
The hotel offers a great view of the swimming pool and the sea from the rooms, although they appear old and tired. I faced some challenges with payment methods for extra charges, but the overall experience was decent.
Rooms
6.0
The rooms provide a view of the swimming pool and the sea, but they show signs of aging.
Service
8.0
The staff were professional, helpful, and attentive to details, ensuring a pleasant stay. However, there was a slight expectation of tipping for better service.
Location
7.0
The hotel's location is ideal for exploring nearby attractions like Tunis, Dougga, Kairouan, El Jem, and Sousse. The resort facilities are impressive, although some areas, like the pool surface, need renovation.
Dining
9.0
The dining experience offered a good variety of high-quality meals with different options every night. The food station for customized dishes was a nice touch.
Facilities
7.0
The hotel provides a range of services from room service to airport shuttle, ensuring a convenient stay. However, some facilities may require updates for a more modern experience.
Henry
United Kingdom,
January
2024
8.0/10
I was thrilled with my stay at the hotel. The rooms were nice and clean with a big balcony and amazing sea views. The sunrise views were breathtaking. However, the rooms are a bit outdated and in need of a complete refurbishment. The service was impeccable, with kind, helpful, and generous staff. The location was perfect, close to Zone Touristique, although parts of Hammamet seemed a bit less appealing. The dining experience was satisfactory, but with limited breakfast choices. Overall, a great value for the money!
Rooms
8.0
I loved the nice and clean rooms with the big balcony and sea views. The sunrise views were amazing. However, the rooms need a complete refurbishment.
Service
9.0
The staff was incredibly kind, helpful, sweet, and generous. Special shoutout to Mr Montassar and Mr Bayram for being extremely nice and professional. They even helped with our luggage to the transfer vehicle.
Location
9.0
I couldn't have asked for a better location. It was amazing, close to Zone Touristique, although some areas in Hammamet could be improved. The beach and water sports are right at your doorstep.
Dining
7.0
The dining experience was decent, with lots of variety but limited breakfast options. Some parts of the buffet were high quality and offered a delicious variety of meals.
Facilities
7.0
The facilities were good overall. However, some areas could use an update to enhance the guest experience.
Leo
United Kingdom,
October
2023
7.2/10
The hotel has a view of the swimming pool and the sea. However, payment method inconvenience as they only accept cash, outdated rooms with old furniture but facing the pool and sea.
Rooms
6.0
The rooms are very old with old furniture. Payment issue with credit card not accepted initially.
Service
7.0
The staff did their best and were hospitable, but there were difficulties due to lack of residents. Reception and restaurant staff were fantastic and accommodating.
Location
8.0
Lovely location next to the beach but with minor issues like old pool surface needing renewal.
Dining
8.0
The dining offers a variety of choices and fresh cooked meals, though missing some typical options like bacon and sausage.
Facilities
7.0
Facilities range from room service to tours/ticket assistance but need updating.
Jock
United Kingdom,
September
2023
7.8/10
The hotel rooms were spacious and clean with great sea views, perfect for customer satisfaction. However, the service was a bit slow and inefficient. The location, despite being fantastic, had some issues with cleanliness. The dining experience was surprisingly good with plenty to choose from, although with very little choice for breakfast. The facilities were well-maintained and comfortable.
Rooms
9.0
The rooms were nice and clean with big balconies offering amazing sea views.
Service
7.0
The staff, particularly the front desk team and room service, were professional and friendly.
Location
8.0
The location was fantastic, large and comfortable with plenty of sun beds, but it was frequented by pigeon poo.
Dining
7.0
The dining experience was surprisingly good with plenty of food choices, though limited breakfast options.
Facilities
8.0
The facilities were comfortable and well-maintained.
Andrew
United Kingdom,
September
2023
8.4/10
I had a relaxing stay at the hotel; the rooms were spacious and comfortable, perfect for soaking up the sunlight from the balcony. The service was top-notch, especially thanks to Rim and Khalid. The location was ideal, offering easy access to the beach and the marina. The dining options were surprisingly good and varied. However, the pool surface needs some renewal, and the presence of pigeon poo was a slight downside.
Rooms
8.0
The rooms were comfortable and spacious, great for relaxing and enjoying the sunlight from the balcony.
Service
9.0
The service, especially from Rim and Khalid, was excellent, making my stay even more enjoyable.
Location
8.0
The location was fantastic, with easy beach access and a short walk to the marina, despite the need for pool surface renewal.
Dining
8.0
The dining experience offered a surprisingly good variety of high-quality meals, although the presence of pigeon poo was a minor inconvenience.
Facilities
9.0
The facilities were great, providing everything I needed for a comfortable stay.
Richard
United Kingdom,
May
2023
8.6/10
I absolutely loved my stay at this hotel! The view from the room was breathtaking, the restaurant staff was incredibly friendly and attentive, and the food was fresh and delicious. I have already recommended this hotel to all my friends, and I can't wait to go back soon. You won't be disappointed with all the holiday essentials this hotel has to offer.
Rooms
9.0
The rooms are large and clean, overlooking the sea.
Service
8.0
Location
8.0
The location is lovely, especially for exploring nearby attractions like Tunis, Dougga, and Sousse.
Dining
9.0
The dining experience was fantastic with a high variety of delicious meals every night.
Facilities
9.0
The facilities are top-notch, offering everything you need for a comfortable stay.
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